Case Study Category: Capture

Resident Comms (inbound)

Multi-channel capture of request for information
Classify correspondence & capture key info
Apply sentiment analysis to identify complaints
Distribute to recipients and systems
Automate inbound correspondence processing

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Heritage documents

Scan paper contracts into a digital PDF format
Mixed sizes, condition, formats handled with care
Capture and key information & match to records
Make content searchable
Store in a Document Management System

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eDiscovery/Litigation Support

Objective coding of digital and paper documents
Automated coding speeds up processing
Load file creation for eDiscovery; or
Supply Metadata & content searchable EDMS

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Legacy Archive

Asset tracking of boxes in transit and processing
Scan at our office or yours
Advanced automated classification and capture
Innovative pricing to realise savings immediately
Host documents and data in a secure EDMS

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Regulatory responses

Multi-channel capture of request for information
Automate responses, and orchestrate tasks
Convert & collate information digitally Digitally host, store, encrypt & share digitally
Create & maintain an audit trail

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Public Inquiry responses

Scan HR files as a project or at point of use
Automatically extract & verify personnel info
Classify, collate and set retention by doctype
Digitally store and link to systems of record
Automate appending records with future docs

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HR Records

Scan HR files as a project or at point of use
Automatically extract & verify personnel info
Classify, collate and set retention by doctype
Digitally store and link to systems of record
Automate appending records with future docs

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Contract Review

Capture key contract information (paper & digital)
Assign tasks according to dynamic rules
Easily track the status of a contract
Add notes & comments without changing the original to make decisions comprehensible

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O&M Manuals

O&M Manuals Scan paper O&Ms into a digital PDF format Collate and convert digital-native files into PDF Capture and index key information Store in a Document Management System Automate notifications for maintenance tasks Eliminate paper storage costs Store information securely Find…

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Contract Digitisation

Contract Digitisation Scan paper contracts into a digital PDF format Capture and key information, values and dates Make content searchable Store in a Document Management System Automate notifications for renewals tasks Eliminate paper storage costs Store information securely Find the information…

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